1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through payment gateways)
- Order History
Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Communicate order updates
- Provide customer support
- Improve website functionality and user experience
- Send promotional offers, newsletters, and updates (with your consent)
- Prevent fraudulent transactions and enhance security
- Comply with legal obligations
3. Payment Security
We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.
All online payments are processed through secure and trusted third-party payment gateways that use industry-standard encryption and security measures.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze visitor behavior
- Personalize content and promotions
You may disable cookies through your browser settings, though some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Shipping and logistics partners
- Payment gateway providers
- Technology and website service providers
- Government authorities when required by law
These parties are obligated to maintain the confidentiality and security of your information.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss or destruction
While we strive to protect your data, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
7. Marketing Communications
With your consent, we may send:
- Promotional emails
- New collection updates
- Sale announcements
- Special offers and discounts
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.
8. Third-Party Services
Our website may contain links to third-party websites, social media platforms, or services.
We are not responsible for the privacy practices, policies, or content of external websites. We encourage users to review their privacy policies before sharing personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from minors. If we become aware of such collection, we will take appropriate steps to remove the information.
10. Your Rights
You may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
- Request details about how your data is processed
To exercise these rights, please contact us using the details below.
11. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders and provide services
- Maintain business records
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Saanjh Ethnics
📞 +91 9503456884
📞 +91 7775079814
📧 saanjh.ethnics.sarees@gmail.com
📍 Nashik, Maharashtra, India